How We Work
We make hiring easy from start to finish because we’re there for the whole journey. We’ll pick up the slack at every step to make sure your candidates have a five-star experience that reflects positively on your brand AND delivers the talent you need.
Our seven-step process has been honed over our 20 years in the business and is designed to bring you the best talent with the minimum of hassle.
Step one
Onboarding
The first hire you’ll make is us! Every project kicks off with a collaborative discussion session where we can really get to know you. Only once we fully understand your business, and your hiring goals, can we plan the sourcing & selection strategy.
Getting to know you is more than just a formality. This sets the stage for pinpointing the talent who’ll drive your success.
Step two
Go-to-market
Hiring is marketing – it’s your moment to shine. We don’t write adverts for job boards, or LinkedIn algorithms, or AI bots to find. We write for humans. Our content excites, intrigues and converts – even for those who weren’t actively looking for a new opportunity (we hear that a LOT).If the position you’re hiring for is sensitive, we’ll keep things just as engaging while staying discreet. It’s your call.
Play to win. Which grabs you?A: “My client is a technology company and are currently recruiting a Sales professional.B: Imagine a world where tech redefines the game – where standards soar and costs dive. Welcome to X. We’re shaking up a $500 billion industry, and we want you to lead this high-velocity journey as our Head of Sales.In case you were wondering: A. % fee agency. B. Supercharged direct hiring with RR.Smart companies understand recruitment is a marketing tool to build future fans, partners, customers & hires. The right content does this.
Step three
Sourcing the market
With two decades of mastery & expertise, our sourcing stack puts us ahead of the game to get you the right talent. Job sites, CV databases, professional channels, our network, AI SaaS, Paid Media… you get the idea.
We power-up your direct hiring to build a richer talent pool. Zero agency friction for talent to protect commissions. We champion organic hiring and fast-track top talent to you.No unnecessary hoops for candidates or agent tie-ins.
Step four
Curating a shortlist
Every single candidate is reviewed by our brilliant humans and mapped to your role. Every. Single. One. No algorithms, no keyword nonsense – just recruitment specialists who know exactly what you are looking for.
Our VERRIFIED™ programme, included with our Hire Premium service, ensures candidates are qualified upfront—helping you avoid surprises, setbacks, and those awkward interview moments.For an even greater impact, add a dedicated, integrated, or embedded Talent Engagement Partner to your project. They’ll curate a highly focused shortlist while delivering a premium candidate experience that converts top talent.
Step five
Presentation of candidates
We’ll send you the candidates that we believe will shine in your role, and your business. More than that, we might also challenge you to consider hidden gems we think will surprise you. The best hires can often be the ones you least expect.
The candidates you see will be genuine. No airbrushed CVs. No massaging
Step 6
Interview management
Once you’ve chosen your finalists, we’ll schedule every interview so nothing (and no-one) slips through the cracks. Top talent moves fast, so we move faster to make sure you don’t miss out.
Don’t just take our word for it though – the RR Candidate Experience Team are five-time Feefo Platinum Award winners and experts when it comes to mastering even the trickiest of schedules.
Step seven
Job offer & wrap-up
You’ve found ‘the one’. But our job doesn’t end there. We can also steer you through offers and acceptances, using our 20 years’ experience to avoid any pitfalls or problems.
And you don’t just have your chosen candidate – the talent pool we’ve built is yours too. We’ll squeeze every drop of value out of the experience, connecting them with you on socials and, if you’re working with one of our Talent Engagement Partners, personally calling every interviewee with tailored feedback. Because real hiring success means leaving even those you don’t hire on a high.Welcome to hiring with RR. Different, isn’t it?
Why our process works
Humans not robots
We use tech to support our brilliant people, not the other way round. We blend human expertise and skill with custom-built technology to deliver a fast and efficient experience for both clients and candidates. Feefo Platinum Award-Winning Service – 2022, 2023, 2024 & 2025.
Continuous support
You don’t have time for fiddly admin, so we make sure you don’t have to do it! We handle every sage of recruitment so you can focus on the really big priorities.
Weekly check-ins
We monitor everything we can to track the progress and performance of your hiring project, but there’s no substitute for regular feedback from the real expert on your business – you.
Sweet spot value
When you work with RR, you get the expertise and resources of an agency, delivered with an ‘in-house’ wrap that makes for a better experience for candidates, you, and us. What’s not to love?
Working together
At RR, your project is driven by two dedicated teams – ‘Client and Talent’ and ‘Candidate Experience’. This way, you have access to the combined expertise of multiple specialists – and there’s no risk of your ‘key person’ leaving halfway through a project.
Trust. We represent you.
We’ve been doing this for 20 years. We know that our performance reflects on your brand, and we take that responsibility very seriously. You’re in expert hands, and we will not let you down.
Managed Service Portal
We’ve built our own portal so your recruitment project runs quicker and easier for everyone. Whatever you need to do, our system (connected to Team RR) can help, and it’s super easy to use – you won’t even need a manual. We can even sync candidates to most popular ATS if you need us to.
Handpicked Talent
Every candidate is reviewed and mapped to your requirements by our experienced, forward-thinking team. We’ll bring you people who can help you with what you need now, but who are also ready for what you’ll need next.
You own the Talent
We don’t just deliver you one successful candidate. The whole talent pool is yours, meaning you can connect to future hires all as part of the same project. We won’t be back asking for commission if you hire someone else we’ve helped you connect with. We see it all as one project.